Skype for Business
SimCom UCP turns Skype for Business into a multi-tenant, enterprise-grade communications solution.
Enterprise Communication
SimCom makes Enterprise Communication a true multi-tenant service. Easily work with subsidiaries, departments, groups, partners, etc. without the need to maintain duplicate environments.
SimCom UCP is a feature-rich platform for Unified Communications, designed for organizations of all size and complexity.
Key features:
Timed Menus
SimCom UCP provides easy-to-administrate automatic routing of calls throughout the hours of the day and the day of the year. Easily define opening hours for the various days of the week, to automatically route calls according to staff availability. Public Holidays are pre-defined, but can be amended or changed, in additon to custom dates and special events.
Automated Attendant
Automated Attendant ensures that all calls are handled automatically and professionally, with the highest degree of customer satisfaction.
SimCom UCP provides a groundbreaking, intuitive administration tool, with simple drag and drop controls for creating the most powerful and flexible call routing patterns possible.
Conference Calls
Create conference bridges, and invite internal and external users to the conference bridge.
Reduce the need for third party conference solutions, with the built-in conferencing service from SimCom.
Number Lookup Services
SimCom UCP is prepared for number lookup services, in order to identify callers. Multiple number lookup services can be combined, if desired.